
Participants
Children and Young People
The target group of participants for the mentor and support coordination program are young people 12-21
years of age who have risk of harm behaviours including substance abuse, offending, transience & homelessness,
self-harm and suicide. The young person may have,
years of age who have risk of harm behaviours including substance abuse, offending, transience & homelessness,
self-harm and suicide. The young person may have,
- Experienced trauma including abuse and/or neglect
- High and complex needs including a lack of receptive and expressive communication skills
- Acute levels of stress and anger management problems
- Low confidence, self-efficacy and self-esteem
- Poor resilience and lack focus of attention and effort in a positive direction
The Young people who make up the target group may have low insight into risk behaviour thus increasing their vulnerability.

NDIS Registered Groups
NDIS Registered Groups
INTENSIVE SUPPORT IS A REGISTERED NDIS PROVIDER AND CAN DELIVER THE FOLLOWING NDIS SUPPORTS TO SCHEME PARTICIPANTS,
- Support Co-ordination (0132)-Assistance to Access and Maintain Employment or higher education [Assist Access/Maintain Employ] (102)
- Development of Daily Living and Life Skills [Development-Life Skills] (117)
- Daily Personal Activities (107)
- Assistance with daily life tasks in a group or shared living arrangement [Daily Tasks/Shared Living] (115)
- Participation in community, social and civic activities[Participate Community] (125)
- Group and Centre Based Activities [Group/Centre Activities] (136)
- Assistance in coordinating or managing life stages, transition and supports [Assist-Life Stage, Transition] (106)
- Specialised Supported Employment (133)
- Accommodation/Tenancy Assistance [Accommodation/Tenancy] (101)
- Assistance with Travel/Transport arrangements (108)
- Innovative Community Participation (116)
- Therapeutic supports (128)
- Exercise Physiology & Personal Well-being Activities [Ex Phys Pers Training] (126)
INTENSIVE SUPPORT PROVIDES THE FOLLOWING NDIS SUPPORT CATEGORIES TO NDIS PARTICIPANTS,
Core Supports- Assistance with Daily Living (Support Category 1.01)
- Assistance with Social and Community Participation (Support Category 1.04)
- Support Coordination (Support Category 3.07)
- Increased Social and Community Participation (Support Category 3.09)
- Improved Living Arrangements (Support Category 3.08)
- Finding and Keeping a Job (Support Category 3.10)
- School Leaver Employment Supports (SLES) (Support Category 3.10)
- Improved Relationships (Support Category 3.11)
- Improved Health & Wellbeing (Support Category 3.12)
- Improved Learning (Support Category 3.13)
- Improved Life Choices (Support Category 3.14)
- Improved Daily Living (Support Category 3.15)

NDIS Registered Groups
NDIS Registered Groups
INTENSIVE SUPPORT IS A REGISTERED NDIS PROVIDER AND CAN DELIVER THE FOLLOWING NDIS SUPPORTS TO SCHEME PARTICIPANTS,
- Support Co-ordination (0132)-Assistance to Access and Maintain Employment or higher education [Assist Access/Maintain Employ] (102)
- Development of Daily Living and Life Skills [Development-Life Skills] (117)
- Daily Personal Activities (107)
- Assistance with daily life tasks in a group or shared living arrangement [Daily Tasks/Shared Living] (115)
- Participation in community, social and civic activities[Participate Community] (125)
- Group and Centre Based Activities [Group/Centre Activities] (136)
- Assistance in coordinating or managing life stages, transition and supports [Assist-Life Stage, Transition] (106)
- Specialised Supported Employment (133)
- Accommodation/Tenancy Assistance [Accommodation/Tenancy] (101)
- Assistance with Travel/Transport arrangements (108)
- Innovative Community Participation (116)
- Therapeutic supports (128)
- Exercise Physiology & Personal Well-being Activities [Ex Phys Pers Training] (126)
- Assistance with Daily Living (Support Category 1.01)
- Assistance with Social and Community Participation (Support Category 1.04)
- Support Coordination (Support Category 3.07)
- Increased Social and Community Participation (Support Category 3.09)
- Improved Living Arrangements (Support Category 3.08)
- Finding and Keeping a Job (Support Category 3.10)
- School Leaver Employment Supports (SLES) (Support Category 3.10)
- Improved Relationships (Support Category 3.11)
- Improved Health & Wellbeing (Support Category 3.12)
- Improved Learning (Support Category 3.13)
- Improved Life Choices (Support Category 3.14)
- Improved Daily Living (Support Category 3.15)
INTENSIVE SUPPORT PROVIDES THE FOLLOWING NDIS SUPPORT CATEGORIES TO NDIS PARTICIPANTS
Core Supports
NDIS Plans
NDIS Plans
Intensive Support seeks to obtain NDIS plans for children and young people with cognitive
disability and mental health disorders.
Intensive Support is fully informed with the best information available about the NDIS. Intensive Support has a firm understanding of the policy and principle foundations of the NDIS. In an environment where misinformation
Intensive Support is fully informed with the best information available about the NDIS. Intensive Support has a firm understanding of the policy and principle foundations of the NDIS. In an environment where misinformation
- Legislation and NDIS principles
- NDIS Operational guidelines
- Sources of information regarding NDIS and research methods for continuous improvement and development
- NDIS reviews and appealing decisions (preparation for a scheduled plan review, liaison with LAC or NDIS planners, internal and external reviews)
- NDIS plans & the NDIS Price Guide
- Support options (informal, mainstream, community and funded)
- Participant expectations regarding eligibility and the supports that can be funded through the NDIS
- Auditing and the NDIS quality and Safeguarding commission
- NDIS expectations, including registration and reporting requirements
- Ethical and professional obligations

NDIS Plans
NDIS Plans
Intensive Support seeks to obtain NDIS plans for children and young people with cognitive
disability and mental health disorders.
Intensive Support is fully informed with the best information available about the NDIS. Intensive Support has a firm understanding of the policy and principle foundations of the NDIS.
Legislation and NDIS principles
NDIS Operational guidelines
Sources of information regarding NDIS and research methods for continuous
improvement and development
NDIS reviews and appealing decisions (preparation for a scheduled plan review,
liaison with LAC or NDIS planners, internal and external reviews)
NDIS plans & the NDIS Price Guide
Support options (informal, mainstream, community and funded)
Participant expectations regarding eligibility and the supports that can be funded
through the NDIS
Intensive Support is compliant with
Intensive Support is fully informed with the best information available about the NDIS. Intensive Support has a firm understanding of the policy and principle foundations of the NDIS.
- Auditing and the NDIS quality and Safeguarding commission
- NDIS expectations, including registration and reporting requirements
- Ethical and professional obligations

Engagement
Engagement
The Mentor is a case management specialist who has extensive experience working with young people on statutory orders including justice, child protection
and out-of-home care who present with significant risk factors and high-risk behaviours. The Mentor is responsible for the planning, leadership, organisation
and control of the Mentor and Support program and implementation of the strategies that will help the young person reduce risk of harm or problem behaviours
and work toward a good life. The Mentor has the following qualities to best support the young person:
problems to deal with, crisis to overcome, beliefs/feelings/attitudes to change, and goals to achieve in order to support the young person to overcome
risk of harm or problem behaviours. A team of professionals support the Mentor and work with the young person including social worker, psychologist and peer-support
work to help the young person to transform their negative thoughts, feelings and behaviour. An in-house personal trainer, yoga teacher and nutritionist inspire the young
person toward good physical and mental health.
A number of engagement strategies are implemented by the Mentor to attract the young person to the program and maintain participation including:
The Young Person is the centre of the program at all times.
and out-of-home care who present with significant risk factors and high-risk behaviours. The Mentor is responsible for the planning, leadership, organisation
and control of the Mentor and Support program and implementation of the strategies that will help the young person reduce risk of harm or problem behaviours
and work toward a good life. The Mentor has the following qualities to best support the young person:
- Compassion, kindness and understanding to connect
- Strength and patience to facilitate robust support and focused learning
- Calm to support the Young Person through crisis and ‘tough times’
- Communication skills to help the young person mitigate risk and develop capacity
- Commitment and resilience to continue until the young person succeeds
problems to deal with, crisis to overcome, beliefs/feelings/attitudes to change, and goals to achieve in order to support the young person to overcome
risk of harm or problem behaviours. A team of professionals support the Mentor and work with the young person including social worker, psychologist and peer-support
work to help the young person to transform their negative thoughts, feelings and behaviour. An in-house personal trainer, yoga teacher and nutritionist inspire the young
person toward good physical and mental health.
A number of engagement strategies are implemented by the Mentor to attract the young person to the program and maintain participation including:
- The development of a positive role model relationship based upon empathy and respect
- The application of adventure, recreation and athletic activities
- A continued focus upon the positive expectation of a good life
- Compassionate, warm, and trustworthy Mentors and support workers who care about the young person.
The Young Person is the centre of the program at all times.

Engagement
Engagement
The Mentor is a case management specialist who has extensive experience working with young people on statutory orders including justice, child protection
and out-of-home care who present with significant risk factors and high-risk behaviours. The Mentor is responsible for the planning, leadership, organisation
and control of the Mentor and Support program and implementation of the strategies that will help the young person reduce risk of harm or problem behaviours
and work toward a good life. The Mentor has the following qualities to best support the young person:
problems to deal with, crisis to overcome, beliefs/feelings/attitudes to change, and goals to achieve in order to support the young person to overcome
risk of harm or problem behaviours. A team of professionals support the Mentor and work with the young person including social worker, psychologist and peer-support
work to help the young person to transform their negative thoughts, feelings and behaviour. An in-house personal trainer, yoga teacher and nutritionist inspire the young
person toward good physical and mental health.
A number of engagement strategies are implemented by the Mentor to attract the young person to the program and maintain participation including:
The Young Person is the centre of the program at all times.
and out-of-home care who present with significant risk factors and high-risk behaviours. The Mentor is responsible for the planning, leadership, organisation
and control of the Mentor and Support program and implementation of the strategies that will help the young person reduce risk of harm or problem behaviours
and work toward a good life. The Mentor has the following qualities to best support the young person:
- Compassion, kindness and understanding to connect
- Strength and patience to facilitate robust support and focused learning
- Calm to support the Young Person through crisis and ‘tough times’
- Communication skills to help the young person mitigate risk and develop capacity
- Commitment and resilience to continue until the young person succeeds
problems to deal with, crisis to overcome, beliefs/feelings/attitudes to change, and goals to achieve in order to support the young person to overcome
risk of harm or problem behaviours. A team of professionals support the Mentor and work with the young person including social worker, psychologist and peer-support
work to help the young person to transform their negative thoughts, feelings and behaviour. An in-house personal trainer, yoga teacher and nutritionist inspire the young
person toward good physical and mental health.
A number of engagement strategies are implemented by the Mentor to attract the young person to the program and maintain participation including:
- The development of a positive role model relationship based upon empathy and respect
- The application of adventure, recreation and athletic activities
- A continued focus upon the positive expectation of a good life
- Compassionate, warm, and trustworthy Mentors and support workers who care about the young person.
The Young Person is the centre of the program at all times.

Personal Development
Personal Development
Children and young people with mental illness need to build capabilities and strengths toward personal development. The Mentor supports the young
person to develop mental toughness including:
to develop mental toughness to overcome the future barriers and challenges.
Children and young people with mental illness need to be able to identify risk factors and triggers to risk behaviour and implement strategies to address
and reduce the risk of risk behaviours continuing. The Mentor supports the young person to modify disempowering personal values, beliefs and attitudes,
and build protective factors comprising:
therefore the focus of the program is to equip the young person with the knowledge, skills and resources necessary for personal development.
Children and young people with risk of harm or behaviours may be living alone, some for the for the first time. Learning how to cope with the stressors
of living on top of reducing risk behaviour can be a daunting task. Mentors help the young person to develop practical living skills including:
therefore the focus of the program is to equip the young person with the knowledge, skills and resources necessary for personal development.
The Mentor helps the young person to develop coping skills for daily living and managing life stressors. The young person learns how to manage themselves toward personal development.
person to develop mental toughness including:
- Confidence to make things happen
- Resilience to push past barriers
- Flexibility and the ability to adapt
- Discipline to maintain routine and effort for compliance o Focus of attention and effort in a positive direction
to develop mental toughness to overcome the future barriers and challenges.
Children and young people with mental illness need to be able to identify risk factors and triggers to risk behaviour and implement strategies to address
and reduce the risk of risk behaviours continuing. The Mentor supports the young person to modify disempowering personal values, beliefs and attitudes,
and build protective factors comprising:
- Anger management and pro-social behaviour
- Trauma resolution and stress reduction
- Familial, romantic and intimate relationships
- Coping skills for daily stressors and living
- Healthy Mind and Body
therefore the focus of the program is to equip the young person with the knowledge, skills and resources necessary for personal development.
Children and young people with risk of harm or behaviours may be living alone, some for the for the first time. Learning how to cope with the stressors
of living on top of reducing risk behaviour can be a daunting task. Mentors help the young person to develop practical living skills including:
- Financial management including budgeting, banking and bill payment
- Meal preparation and grocery shopping
- Personal and environmental hygiene
- Self-reliance and personal security
- Practical skills for daily living
therefore the focus of the program is to equip the young person with the knowledge, skills and resources necessary for personal development.
The Mentor helps the young person to develop coping skills for daily living and managing life stressors. The young person learns how to manage themselves toward personal development.

Personal Development
Personal Development
Children and young people with mental illness need to build capabilities and strengths toward personal development. The Mentor supports the young
person to develop mental toughness including:
to develop mental toughness to overcome the future barriers and challenges.
Children and young people with mental illness need to be able to identify risk factors and triggers to risk behaviour and implement strategies to address
and reduce the risk of risk behaviours continuing. The Mentor supports the young person to modify disempowering personal values, beliefs and attitudes,
and build protective factors comprising:
therefore the focus of the program is to equip the young person with the knowledge, skills and resources necessary for personal development.
Children and young people with risk of harm or behaviours may be living alone, some for the for the first time. Learning how to cope with the stressors
of living on top of reducing risk behaviour can be a daunting task. Mentors help the young person to develop practical living skills including:
therefore the focus of the program is to equip the young person with the knowledge, skills and resources necessary for personal development.
The Mentor helps the young person to develop coping skills for daily living and managing life stressors. The young person learns how to manage themselves toward personal development.
person to develop mental toughness including:
- Confidence to make things happen
- Resilience to push past barriers
- Flexibility and the ability to adapt
- Discipline to maintain routine and effort for compliance o Focus of attention and effort in a positive direction
to develop mental toughness to overcome the future barriers and challenges.
Children and young people with mental illness need to be able to identify risk factors and triggers to risk behaviour and implement strategies to address
and reduce the risk of risk behaviours continuing. The Mentor supports the young person to modify disempowering personal values, beliefs and attitudes,
and build protective factors comprising:
- Anger management and pro-social behaviour
- Trauma resolution and stress reduction
- Familial, romantic and intimate relationships
- Coping skills for daily stressors and living
- Healthy Mind and Body
therefore the focus of the program is to equip the young person with the knowledge, skills and resources necessary for personal development.
Children and young people with risk of harm or behaviours may be living alone, some for the for the first time. Learning how to cope with the stressors
of living on top of reducing risk behaviour can be a daunting task. Mentors help the young person to develop practical living skills including:
- Financial management including budgeting, banking and bill payment
- Meal preparation and grocery shopping
- Personal and environmental hygiene
- Self-reliance and personal security
- Practical skills for daily living
therefore the focus of the program is to equip the young person with the knowledge, skills and resources necessary for personal development.
The Mentor helps the young person to develop coping skills for daily living and managing life stressors. The young person learns how to manage themselves toward personal development.

Planning
Strengths Based
The program has a strong emphasis on personal development activities that connect the young person to community including sport, the arts and culture.
To address unmet need the support plan is developed to increase personal functioning and development. The plan specifically addresses:
and cultural communities in the planning and implementation of the plan.
The program is concerned with the Young Person’s formulation of ‘good life’ goals that endeavour to equip Young Persons with knowledge, skills and resources
to satisfy life values including:
To address unmet need the support plan is developed to increase personal functioning and development. The plan specifically addresses:
- Welfare, accommodation, justice compliance and material aid
- Physical and mental health coordination, substance use management
- Calm to support the Young Person through crisis and ‘tough times’
- Education and employment
- Family and peer connection and inclusion
- Self-esteem and confidence
and cultural communities in the planning and implementation of the plan.
The program is concerned with the Young Person’s formulation of ‘good life’ goals that endeavour to equip Young Persons with knowledge, skills and resources
to satisfy life values including:
- Healthy living and functioning – feeling good
- Freedom from emotional turmoil and stress
- Familial, romantic and intimate relationships
- Knowledge and creativity
- Excellence in work and play

Planning
Strengths Based
The program has a strong emphasis on personal development activities that connect the young person to community including sport, the arts and culture.
To address unmet need the support plan is developed to increase personal functioning and development. The plan specifically addresses:
and cultural communities in the planning and implementation of the plan.
The program is concerned with the Young Person’s formulation of ‘good life’ goals that endeavour to equip Young Persons with knowledge, skills and resources
to satisfy life values including:
To address unmet need the support plan is developed to increase personal functioning and development. The plan specifically addresses:
- Welfare, accommodation, justice compliance and material aid
- Physical and mental health coordination, substance use management
- Calm to support the Young Person through crisis and ‘tough times’
- Education and employment
- Family and peer connection and inclusion
- Self-esteem and confidence
and cultural communities in the planning and implementation of the plan.
The program is concerned with the Young Person’s formulation of ‘good life’ goals that endeavour to equip Young Persons with knowledge, skills and resources
to satisfy life values including:
- Healthy living and functioning – feeling good
- Freedom from emotional turmoil and stress
- Familial, romantic and intimate relationships
- Knowledge and creativity
- Excellence in work and play

Daily Living
Daily Living
Where required the young person is empowered to live independently. The Mentor supports the young person to interface with organisations including:
The young person’s enrolment into an education program and/or gaining employment is a high priority of the program.
Crisis frequently occur for young people who have risk of harm or problem behaviours and often the crisis has profound effects.
Crisis usually comes as a surprise to the young person and there is often little time to respond.
The Mentor helps the young person manage the crisis in a number of ways by supporting the young person to:
the Mentor is able to directly intervene and coordinate emergency and community services, and provide crisis support until the threat has
ceased. Once the young person has achieved their goals the Mentor maintains contact as required.
- Housing for accommodation
- Health for the treatment of physical complaint and mental illness
- Centrelink for welfare and identification
- Justice for compliance with orders bail and bond
- Non-government organisations for community support
The young person’s enrolment into an education program and/or gaining employment is a high priority of the program.
Crisis frequently occur for young people who have risk of harm or problem behaviours and often the crisis has profound effects.
Crisis usually comes as a surprise to the young person and there is often little time to respond.
The Mentor helps the young person manage the crisis in a number of ways by supporting the young person to:
- Develop crisis management plans and contingencies to diffuse and mitigate potential threats
- Deal with threats during the crisis
- Bring the crisis to an end quickly
- Control the crisis and collateral damage
the Mentor is able to directly intervene and coordinate emergency and community services, and provide crisis support until the threat has
ceased. Once the young person has achieved their goals the Mentor maintains contact as required.

Daily Living
Daily Living
Where required the young person is empowered to live independently. The Mentor supports the young person to interface with organisations including:
The young person’s enrolment into an education program and/or gaining employment is a high priority of the program.
Crisis frequently occur for young people who have risk of harm or problem behaviours and often the crisis has profound effects.
Crisis usually comes as a surprise to the young person and there is often little time to respond.
The Mentor helps the young person manage the crisis in a number of ways by supporting the young person to:
the Mentor is able to directly intervene and coordinate emergency and community services, and provide crisis support until the threat has
ceased. Once the young person has achieved their goals the Mentor maintains contact as required.
- Housing for accommodation
- Health for the treatment of physical complaint and mental illness
- Centrelink for welfare and identification
- Justice for compliance with orders bail and bond
- Non-government organisations for community support
The young person’s enrolment into an education program and/or gaining employment is a high priority of the program.
Crisis frequently occur for young people who have risk of harm or problem behaviours and often the crisis has profound effects.
Crisis usually comes as a surprise to the young person and there is often little time to respond.
The Mentor helps the young person manage the crisis in a number of ways by supporting the young person to:
- Develop crisis management plans and contingencies to diffuse and mitigate potential threats
- Deal with threats during the crisis
- Bring the crisis to an end quickly
- Control the crisis and collateral damage
the Mentor is able to directly intervene and coordinate emergency and community services, and provide crisis support until the threat has
ceased. Once the young person has achieved their goals the Mentor maintains contact as required.